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Please use the following
guidelines to ensure a smooth delivery of your merchandise
Inspect your shipment
upon arrival and note any damaged or defective goods if any. In the case of
damaged goods, contact UPS as soon as possible. In the case of defective
goods contact us.
If possible please include photos of the defective goods in your
e-mail, This will aid in communication and help expedite a resolution to the
problem.
Damaged and/ or defective
goods should be properly packed in original packaging and returned to
us. Replacements will be sent upon return of original goods at no
additional charge to you. Please contact us for further instructions prior
to returning merchandise.
Please order carefully
because returns that are not either damaged or defective may be subject to
return shipping charges and a 25% restocking fee (industry standard) All
returns must have authorization from the factory. Unauthorized returns or
freight collect shipments will be refused
We will make every effort to
work with you to make your purchase a smooth one.
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